Loyalty Tools enhances customer value and insight by positively influencing customer behaviour.
It is a modular loyalty system with social media links: proven technology and instruments that make it possible to create and maintain loyalty programmes quickly and cost-efficiently.
Loyalty Tools was specially developed for companies with a large customer base, which is why it is used in the telecom, financial services, energy market and public transport sectors. Companies like Travix, Nuon and RET are successful users of Loyalty Tools.
The loyalty point system that rewards transactions, customer interactions and other positive customer behaviour with loyalty points. The Loyalty Point Module consists of two main components that can be activated independently of one another: Rule Engine and Transaction Module.
Shop with extensive personalisation and segmentation capabilities. Import functionality for supplier products. Export functionality for fulfilment parties. Optional: CMS access for suppliers.
Enrich and analyse customer profiles for optimal customer overview. Optimised to process millions of customer profiles. Includes business intelligence dashboard with relevant management information.
Up-to-date customer overviews, transaction overviews and the possibility to reward customers with loyalty points (compensation points). A ticketing system is used for customer support management.
Links to social (media) platforms. Customer interaction in customer forums and on social media platforms like Facebook are recognised and rewarded. The use of API connections makes it possible to link to third party social engagement solutions.
Links to mobile devices with an NFC chip (form of wireless communication) and chip card readers: NFC chip card reader and Terminals (Mifare readers). An API is also available for external supplier checkout systems.
Online and mobile vouchers with unique codes (including 3D bar codes and QR codes) and online/mobile couponing. Includes voucher validation, inventory and code management.
This module offers extensive personalisation and segmentation capabilities and ensures optimal customer dialogue via e-mail, social media, text message and print.
Nuon offers loyaltypoints to all its customers who subscribe to Nuon Exclusief. More loyal customers are rewarded with more points. An advanced marketing automation programme then builds an exclusive customer relationship.nuonexclusief.nl
OVMiles is an innovative savingsprogramme by the RET, using NFC technology the programme is connected to the Public Transport chipcard. It rewards customers for travelling by public transport in the Rotterdam region, and for social behaviour.ovmiles.nl
'Meer voor jou' is the customer loyalty programme by Nationale Nederlanden, connected their CreditCard offer. Thematic content and blogs offers interesting cross and upsell opportunities for the entire NN portfolio.nn-meervoorjou.nl
Buying a Staatslotterij ticket in-store, online or via subscription is rewarded within the Club Staatsloterij. The sweepstake points can be used for a monthly Super-prize or winning Instant-prizes that are rewarded in real-time.club.staatsloterij.nl
The pricing model of Loyalty Tools is based on annual licensing fees combined with any necessary customisation and implementation costs. A partly result-based fee is negotiable.
Want to learn more about Loyalty Tools or real-life cases? Send an e-mail to email@example.com or call: 020-226 0096.